Digital home assistant user guide
for older adults users
Project information
Year: 2019-2020
Role: Usability test team, user guide developer
Collaborator: Kenneth A. Blocker
Challenge
Technologies like voice-activated digital home assistants (e.g., Amazon Echo) have the potential to support older adults, especially those living with mobility disabilities. However, these devices do not come with instructional guides specifically designed with older adults in mind.
How do we provide instructional support for older adult users who wants to use voice-activated digital home assistants?
Process
User guide samples
Accessing Amazon web page using an internet browser
Creating Amazon account
Setting up Hardware
Setting up and solving error
Acknowledgment
This research is supported by the Human Factors and Aging Laboratory, including Dr. Wendy Rogers (Director), and funded by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR), a Center in the Administration for Community Living (ACL), Department of Health and Human Services (HHS); grant #90REGE0006-01-00.